What Are Managed Services?
Our collective years of experience have lead us to one overwhelming conclusion – comprehensive technology management is a prerequisite to IT success. Rather than treat IT problems like singular, unrelated events, we approach customer environments as living, breathing ecosystems that require monitoring, attention, planning, and direction.
What Are the Advantages?
For most businesses, time truly is money. Choosing to have us manage your IT means freeing your staff from the daily struggles of technology mishaps, allowing them to focus on the tasks that best serve your organization’s goals. Predictive IT budgeting, increased network reliability, simplified infrastructure, and decreased application downtime are just a few of the advantages our clients enjoy.
We love to experiment with new technologies, and have an R&D budget specifically for that purpose. But “live” in your network is not the place for new, untested products and services. If we don’t already know them to be stable, user-friendly, and cost-effective, we won’t be installing them at your office. Once we’ve examined your needs and current technology infrastructure, we’ll bring in systems that have been hard-tested and well-proven. The implementation will be smooth and the maintenance will be trouble-free, because we live and breathe it every day.
As your IT partner, we stand as the gatekeepers of your full technology portfolio. We leverage our enterprise-level documentation and incident management tools to manage all technology vendors (ISPs, printers, phones, etc.) for our clients, creating a streamlined system from what has been chaos.